If you're looking for a dealership you can trust, look no further than Chuck Anderson Ford in Excelsior Springs, Missouri. Over 1,400 customer reviews consistently highlight what makes our dealership stand out — honesty, service, speed, and care.
Here’s what customers are saying — and why you should consider us your next vehicle purchase or service destination.
1. Honest, Pressure-Free Sales Experience
One of the most frequent themes in our reviews is how comfortable customers feel during the sales process. No high-pressure tactics. Just friendly guidance.
“Professional, thorough and timely. They’ve never tried to sell me anything I didn’t need.” Chuck Anderson Ford
“Very friendly and knowledgeable… Service was quick and efficient.” Chuck Anderson Ford
“Staff were knowledgeable, helpful, patient and not at all pushy. I would never buy anywhere else.” Chuck Anderson Ford
That kind of feedback shows we value your time and budget, and guide you toward the right vehicle — not just any vehicle.
2. Outstanding Service & Maintenance
It’s not just about making the sale — our service team gets top marks too. Whether it’s routine maintenance or more complex repairs, our customers appreciate the professionalism and care.
“Chuck Anderson Ford provided excellent repair service… staff was knowledgeable, explained everything clearly, and completed the work in a timely manner.” Chuck Anderson Ford
“Friendly, knowledgeable staff, quick turnaround and good communication. Thank you Chuck Anderson.” Chuck Anderson Ford
“Service was very professional and quick. Great service and great communications!” Chuck Anderson Ford
When you bring your Ford in for service, you want confidence. These reviews show we deliver.
3. Built-On Integrity & Family Values
Many reviews emphasize the long-term relationships we’ve built — with customers who keep coming back year after year.
“We have purchased all of our vehicles from them for the last 48 years! Only dealership we will purchase from!” Chuck Anderson Ford
“I’ve been a customer of Chuck Anderson Ford since their opening in 1974… I never have a hesitation to take a neighbor or close friend to Chuck Anderson Ford.” Chuck Anderson Ford
That kind of loyalty speaks volumes. It shows that from our sales floor to our service bays, we treat people like family — not just customers.
4. Clear Communication & Efficient Processes
Nobody likes being kept in the dark. Reviewers consistently mention how we keep them informed and make things easy.
“Fixed correctly and on time. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed.” Chuck Anderson Ford
“The process was extremely fast and took less than two hours from walking in … to walking out with a brand new car.” Chuck Anderson Ford
From test drive to financing, from service check in to repair completion — we aim to make your experience smooth.
5. Fair Pricing & Value
Getting a fair deal matters. Our staff strives to provide value and transparency in every interaction.
“Excellent customer service with no delays. They were able to get me a better rate … gave me what I asked for on my trade.” Chuck Anderson Ford
“Prices fair and the service manager took the time to answer all my questions.” Chuck Anderson Ford
Whether new or used, vehicle purchase or service — our goal is to deliver quality and value.
6. Why This Matters for You
When you choose Chuck Anderson Ford, you’re not just getting a transaction. You’re getting a team that:
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Treats you with respect and honesty
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Prioritizes your needs over a quick sale
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Provides service you can rely on, backed by real reviews
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Has long-standing roots in the community, which means accountability
For our part, we’re committed to continuing these standards. It’s why so many customers say: “We’ll never buy anywhere else.”
Ready to Experience the Difference?
Whether you’re shopping for a new Ford, exploring pre-owned options, or scheduling service on your current vehicle — visit Chuck Anderson Ford in Excelsior Springs. Let us show you what a top-rated dealership experience feels like.
1910 W Jesse James Rd., Excelsior Springs, MO 64024
816-648-6419
www.chuckandersonford.com
Built on Integrity. Backed by Family.