Why Buy FAQs

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Frequently Asked Questions

You have questions. We have answers. At Chuck Anderson Ford, we recognize that you, our customer, may have many burning questions about our Ford Dealership. That is why we put together this FAQ. We want to arm you with the answers you need that will make your shopping experience easier than ever. Take a look at some of the questions we've received over the years and the answers that may help give you the guidance you desire.

Why Buy From Chuck Anderson Ford? | Family-Owned Ford Dealer Since 1974

Q: Is Chuck Anderson Ford Family Owned?

 A: Yes. Chuck Anderson Ford has been family owned and operated since 1974.

Q: How long has Chuck Anderson Ford been in business?

 A: Chuck Anderson Ford has been in business since 1974, over 50 years and counting!


Q: Does Chuck Anderson Ford deliver vehicles?

 A: Yes, Chuck Anderson Ford delivers new and pre-owned vehicles nationwide.


Q: Does Chuck Anderson Ford serve Liberty and the Kansas City area?

 A: Yes, Chuck Anderson Ford proudly serves Blue Springs, Independence, Kansas City, Kearney, Lee's Summit, Lenexa, Olathe, Overland Park, Shawnee and St. Joseph as well as Excelsior Springs, Lawson and surrounding areas.


Q: Why should I buy from Chuck Anderson Ford instead of a Kansas City Dealership?

A: Chuck Anderson Ford is the only dealership in Kansas City that not only offers incredible value on their new and pre-owned inventory, top of the market trade-in offers, fantastic financing options but also the best customer experience in the area.



Q: Can Chuck Anderson Ford locate or custom order a truck?

 A: If Chuck Anderson Ford doesn't have the truck of your dreams in stock, they can locate it for you through their vast trade network OR customer order it straight from the factory!

Q: Does Chuck Anderson Ford service vehicles purchased elsewhere?


A: Chuck Anderson Ford services all makes and models, even if you didn't buy it from them.

Q: Does Chuck Anderson Ford offer competitive vehicle pricing?

 A: Chuck Anderson Ford offers competitive vehicle pricing. Pricing is updated daily to ensure we offer an exceptional value in comparison to our competitors.


Q: Are there any hidden fees when buying a vehicle?

 A: At Chuck Anderson Ford, you pay what you see. There are no hidden fees, upcharges, special packages, etc. on any of our vehicles.

Q: Can I value or trade in my current vehicle online?

 A: Yes, Chuck Anderson Ford offers no-obligation online trade appraisals that take a matter of minutes to complete!


Q: Does Chuck Anderson Ford buy vehicles even if I do not purchase one?

 A: Yes, Chuck Anderson Ford will buy your vehicle even if you don't purchase one from them!


Q: What financing options are available at Chuck Anderson Ford?

A: Chuck Anderson Ford offers a wide variety of financing options utilizing over 25 banks and credit unions to ensure you get the best terms available.


Q: Can Chuck Anderson Ford help customers with challenged or limited credit?

A: Yes, Chuck Anderson Ford can assist customers with poor or limited credit. They work with customers in active or discharged bankruptcies, divorces, etc.


Q: Can I complete most of the buying process online?

 A: Yes! You can get a trade appraisal, fill out credit application, choose your terms, set your downpayment; all online- on your time!


Q: Does Chuck Anderson Ford offer home delivery or remote purchasing?

A: Yes, Chuck Anderson Ford offers home delivery and remote purchasing. Chuck Anderson Ford delivers new and pre-owned vehicles to all 50 states, and all purchasing paperwork can be completed remotely!


Q: Are used vehicles inspected before being offered for sale?

 A: Yes! Chuck Anderson Ford sends all of our pre-owned vehicles through a scrutinous multi-point inspection to ensure they are ready for their next owners!


Q: Do pre-owned vehicles include a vehicle-history report?

A: Yes, Chuck Anderson Ford includes a Carfax vehicle history report with each pre-owned vehicle free of charge!


Q: What warranties or protection plans are available?

 A: Chuck Anderson Ford offers extended service contracts and protection plans that are backed by Zurich Insurance or Ford Motor Company. Plans are designed to fit your needs, driving habits and coverage desires.


Q: Can Chuck Anderson Ford help me order a new Ford from the factory?

 A: Chuck Anderson Ford employs only the best on the sales team that can assist you in purchasing a vehicle whether it's on the lot or help you custom design one straight from the factory!


Q: Does Chuck Anderson Ford service vehicles after the sale?

 A: Chuck Anderson Ford offers a full-service facility that can handle any tasks, as small as an oil change and as large as a full powertrain replacement. No job is too small, or too big!


Q: Does Chuck Anderson Ford use genuine Ford parts?

 A: Chuck Anderson Ford uses genuine Ford parts!


Q: Does Chuck Anderson Ford support Excelsior Springs and nearby communities?

 A: Chuck Anderson Ford has been contributing to Excelsior Springs and nearby communities since 1974, donating hundreds of thousands of dollars in that time.


Q: What do previous customers say about their experience with Chuck Anderson Ford?

A: With over 1,500 online reviews, previous Chuck Anderson Ford customers rave about the level of customer service, excellent pricing, and family atmosphere that Chuck Anderson Ford has built over the years.


Q: Can I schedule a test drive online?

 A: Chuck Anderson Ford is set up to handle online test drive requests and will often be available to bring the vehicle to your home or place of work!


Q: Does Chuck Anderson Ford offer transparent out-the-door pricing?

 A: Chuck Anderson Ford has all of their inventory listed online with transparent pricing. There are no additional packages, fees, etc. What you see is what you pay!

 


Q: Are there special offers for first-time buyers, military members or college graduates?

 A: Yes, Chuck Anderson Ford offers exclusive discounts for first-time buyers, military members and college graduates.

Q: Can I apply for financing before visiting the dealership?

 A: Chuck Anderson Ford offers online credit applications, or one of their professional agents can assist with taking a credit application over the phone to get terms in hand before you have to come into the dealership.

Q: Does Chuck Anderson Ford offer Ford Rewards and help customers use their points?

 A: Chuck Anderson Ford rewards customers with Ford Rewards points on the purchase of every new vehicle and when you pay for service work.

 


Contact

Chuck Anderson Ford

1910 W Jesse James Rd
Directions Excelsior Springs, MO 64024

  • Sales: 816-648-6419
  • Service: 816-648-6424
  • Parts: 816-648-6429

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